My Dashboard Takes Too Long To Refresh.
This might be because of the data limits within your SharpSpring and/or Google accounts. In any case, there are 2 ways in which you can overcome this issue:
One of the Sharpspring Fields (or Custom Fields) Doesn’t Appear in my Google Data Studio.
This is most probably due to the fact that the selected entities (deals, account, contact, etc.) don’t have any values for those fields. In other words, if the fields the graph is showing as a result of your selection don’t include a custom field, it is because none of those deals have any values for that field.
How Can I Access my Account Details?
You can do so by logging into your account here.
How Can I Swap API Keys Between Companies?
In order to enter a new API key, you will have to revoke access to the Reas SharpSpring connector, and then re-add it. To do that, just access the ‘create new data source’ page and remove access for Reas SharpSpring connector from the three dots on the right:
When you create a new data source, you will be prompted to enter a new API key so you can then access with those updated credentials.